---
title: Freshdesk - How do I link my account?
sidebarTitle: Freshdesk
---


# Overview

To authenticate with Freshdesk, you need two key pieces of information:
1. **FreshDesk Domain** - Your Account domain on FreshDesk
2. **FreshDesk API Key** - Your unique account identifier


This guide will walk you through finding or creating those credentials within Freshdesk.


### Prerequisites:

- You must set up an Enterprise account with Freshdesk.


#### Step 1: Finding Your FreshDesk API Key
1. Log into your FreshDesk Enterprise account and nagivate to your profile in the top right hand coner and click **Profile Settings**.


2. Click **View API Key** to reveal your API key.

<img src="/integrations/all/freshdesk/nango-freshdesk-2.png" />

Important: Copy and store your API Key securely, it will not be visible again once you leave this page.


#### Step 2: Finding Your FreshDesk Domain
1. Your FreshDesk Domain is available in the browser search bar

<img src="/integrations/all/freshdesk/nango-freshdesk-1.png" />


#### Step 3: Connect Your Freshdesk Account

<img src="/integrations/all/freshdesk/nango_connect_ui.png" />

To authenticate using your API credentials, navigate to the Freshdesk authentication form.
Enter your credentials as follows:
- FreskDesk API Key: Your API Key
- FreshDesk Domain: Your FreshDesk domain

Click "Connect" to complete the authentication.
